Outcomes of telephone calls - NSW Department of Health

Outcomes of telephone calls,
NSW, 2006

Outcome	Number of telephone numbers
Unable to contact	10804
Not connected	26174
Business/institution telephone	5381
Fax number	4206
Household not in NSW or holiday house	414
Respondent away for duration of survey	1513
Respondents confused or deaf	760
Non-translated language	842
Refusal	7100
Complete	10345
Total	67539

Note:	Operational data for the survey were downloaded using SAWTOOTH WinCati version 4.1. The data included the following information for each attempted 'telephone' number, including connected and non-connected numbers: the number dialled; the number of attempts of dialling to that number; the starting and ending time for each dialling attempt to the number; whether or not the number is listed in the EWP; and whether the number dialled has led to a completed interview, or no answer, or a refusal, or a non-connected number, or any kind of out of scope number (including non-connected numbers, fax machines, unusual tones, business-institution numbers, and households not eligible).
Source:	New South Wales Population Health Survey 2006 (HOIST). Centre for Epidemiology and Research, NSW Department of Health.
Print version:	Although this page can be printed directly from your web browser, a higher quality version is available as a PDF file that can be printed or viewed on screen.
Downloadable files:	The data contained in the table are available for download as a CSV file.
Produced by:	Centre for Epidemiology and Research, Population Health Division, NSW Department of Health.
Last updated on:	1 July 2007