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Clinical Governance Units

If you are not satisfied with the management of a complaint or if you wish to make a complaint about a non hospital-based service within an Area Health Service, you can put your concern in writing to the Director of Clinical Governance (see the list below).

In your letter, set out clearly and accurately what happened, when it happened and what your concerns are. Tell the health service provider what you would like them to do about your concerns.

Keep a copy of the letter for your records.

Clinical Governance Units

Children's Hospital at Westmead
LMB 4001
WESTMEAD NSW 2145
tel: 9845 3475
fax: 9845 3829

Greater Southern Area Health Service
LMB 10
WAGGA WAGGA NSW 2650
tel: 6933 9189
fax: 6933 9188

Greater Western Area Health Service
PO Box 319
ORANGE NSW 2800
tel: 6841 2217
fax: 6841 2236

North Coast Area Health Service
LMB 11
LISMORE NSW 2480
tel: 6620 7550
fax: 6620 7228

Northern Sydney Central Coast Area Health Service
Royal North Shore Hospital - Level 5
ST LEONARDS NSW 2065
tel: 9929 8418
fax: 9926 6025

South Eastern Sydney Illawarra Area Health Service
LMB 8808
SOUTH COAST MC NSW 2521
tel: 4253 4930
fax: 4253 4942

Sydney South West Area Health Service
LMB 7017
LIVERPOOL BC NSW 1871
tel: 9828 5763
fax: 9515 9611

Sydney West Area Health Service
PO Box 63
PENRITH NSW 2751
tel: 4734 2745
fax: 4734 3935

Justice Health
PO Box 150
MATRAVILLE NSW 2036
tel: 8372 3033
fax: 9344 4230

Ambulance Service of NSW
PO Box 105
ROZELLE NSW 2039
tel: 9320 7871
fax: 9320 7814

Hunter New England Area Health Service
Locked Bag 1
NEW LAMBTON NSW 2305
tel: 4921 4960
fax: 4921 4969

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