Complaint or concern about a clinician (MCCC)

Whilst the statewide incident management system focus is on systemic issues, it is acknowledged that at times there is reason to raise a concern about an individual. To provide assistance to AHSs in developing local policies for managing a complaint or concern about the performance of a clinician, the 2001 guideline was revised in collaboration with the NSW Medical Board, the HCCC and the AHS.

The Complaint or Concern about a Clinician - Principles for Action and Complaint or Concern about a Clinician - Management Guidelines were released in January 2006.