Welcome to this quarterly edition of Polyglot. The NSW Multicultural Health Communication Service (MHCS) is supporting NSW Health and Multicultural Health Services in the development of translated resources on COVD-19. For current translations on COVID-19, visit the NSW Health page or the MHCS Publications page.

To learn more about the recent MHCS work, view the SBS story and interview with MHCS Director, Lisa Woodland.

To link your translated health resources to the MHCS website, register and submit here.

In March 2020, MHCS came together with CONCERT Ingham Institute for Applied Medical Research and SEaRCH UNSW to lead a workshop to develop strategies for increasing participation of people from culturally and linguistically diverse communities in cancer research.

Thank you to key partners, participants and speakers: Dr Ben Smith, CONCERT; Christie Allan and Tarishi Desai, Cancer Council Victoria and McCabe Centre for Law & Cancer; and Cancer and Consumer Representative Lillian Leigh.

Watch an interview with A/Professor Ilse Blignault, Principle Research Fellow, Translational Health Research Institute (THRI), Western Sydney University.

Watch an interview with Consumer Representative Lilian Leigh.

The NSW Multicultural Health Communication Awards were announced during the launch of Multicultural Health Week 2019. The winner of the ‘Patients/Consumer as Partners Category’ was the multilingual resource, “Where can I get help when alcohol or drugs are a problem?”

This was produced by the Illawarra Culturally and Linguistically Diverse Local Drug Action Team from Illawarra Shoalhaven Local Health District Drug & Alcohol, Illawarra Shoalhaven Local Health District Health Care Interpreter Service, and St Vincent’s Drug & Alcohol Service. A list of all the winners and the award winning resources are available here.

Hygiene Etiquette Posters – help us stop the spread

NSW Health Hygiene etiquette posters to reduce the spread of COVID-19, are available in 21 languages: English, Arabic, Bangla, Burmese, Dari, Farsi, Greek, Indonesian, Italian, Japanese, Khmer, Korean, Mandarin, Mongolian, Nepali, Portuguese, Spanish, Swahili, Thai, Tibetan, and Vietnamese.

Social Distancing – translated messages

Social distancing can help limit the spread of COVID-19. Social distancing means avoiding close contact with other people; this includes staying 1.5 metres away from other people. NSW Health Social distancing resources are available in 18 languages: English, Arabic, Bangla, Chinese Simplified, Chinese Traditional, Farsi, Filipino - Tagalog, French, Greek, Hindi, Japanese, Korean, Indonesian, Italian, Spanish, Tamil, Thai, Urdu, and Vietnamese.

Symptoms Posters – COVID-19

If you have a fever, cough, sore throat or shortness of breath, and you have been overseas in the last 14 days or have been in contact with someone with COVID-19, please call your doctor or healthdirect (1800 022 222). NSW Health COVID-19 Symptoms Posters available in 16 languages: English, Arabic, Bangla, Bahasa/Indonesian, Chinese - Simplified, Chinese - Traditional, Farsi, Greek, Italian, Japanese, Khmer, Korean, Mongolian, Portuguese, Spanish, Thai, and Vietnamese.

Information for families of residential care facility residents

NSW Health Information for families of residential care facility residents on how to prevent COVID-19 is available in English, Arabic, Cantonese, Mandarin, and Vietnamese.

Information for residential care facility staff

NSW Health Information for residential care facility staff on how to prevent COVID-19 is available in English, Arabic, Cantonese, Mandarin, and Vietnamese.

Home isolation guidelines, close-contact factsheets and FAQ videos

NSW Health translated resources for home isolation guidelines, close-contact factsheets and FAQ videos on COVID-19 are available in English, Chinese (Simplified), Chinese (Traditional) and Farsi.

Frequently asked questions – COVID-19

Find answers to frequently asked questions in English on COVID-19 at NSW Health.

7 Apr 2020: Plain Language for written communication Webinar presented by Centre For Culture, Ethnicity & Health – CEH from 12 - 12:30pm AEDT. Key strategies to improve communication with migrants, refugees and people with low health literacy. Register to attend.

28 Apr 2020: Working Across Cultures in the disability sector Webinar presented by Centre For Culture, Ethnicity & Health – CEH from 12 - 12:30pm AEDT. Learn to understand the role of cultural competence in disability work. Register to attend.

13 May 2020: Engaging CALD Families in Healthy Growth Conversations Webinar presented by RACGP - The Royal Australian College of General Practitioners from 7:30 – 8:30pm AEDT. Practical approaches to healthy growth conversations for patients from CALD backgrounds. Register to attend.

20 May 2020: CALD Populations and Vulnerable Groups SWSLHD and The Research Directorate will be holding REGIS + Research Information Webinars on the first and third Wednesday of every month at 2:00pm AEDT via Skype. View Skype details to attend.

NSW Multicultural Health Communication Service
LMB 5003 Buildling 41 Gladesville Hospital
Punt Road Gladesville NSW 2111
Website: http://www.mhcs.health.nsw.gov.au/
Email: seslhd-mhcs@health.nsw.gov.au

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