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Enhancing and supporting the COVID-19 Vaccination Program:
Focusing on CALD Communities
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We are pleased to share research on enhancing and supporting the COVID-19 vaccination program for culturally and linguistically diverse (CALD) communities.
This research partnership is between UNSW, UTS, and NSW Multicultural Health Communication Service (MHCS). This work is led by Associate Professor Holly Seale, School of Population Health, UNSW Medicine & Health.
The interviews conducted with key government and non-government stakeholders working with CALD communities, provide key insights into enhancing communication and vaccine delivery to CALD communities. Find the research overview with potential deliverables at UNSW.
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CALD Assist is a free communication app that helps health professionals communicate with patients with low English proficiency in low risk and basic care interactions.The app was developed by Western Health Victoria in partnership with the CSIRO and can be downloaded from the Apple App store or Google Play store. The Health and Social Policy Branch, Ministry of Health provided funding to MHCS for the development of resources to support the use of CALD Assist in NSW.
On 11 March, Ms Tish Bruce, Executive Director, Health and Social Policy Branch launched resources in an online webinar with M.C. Dr Marianne Gale, Director Population and Community Health SESLHD. Speakers: Lisa Woodland MHCS Director and A/Prof Ben Harris Roxas, South Eastern Sydney Research Collaboration Hub, (SeaRCH), UNSW. Participants included multicultural health staff, interpreters, and nursing and allied health staff from across NSW. Watch the video introduction to the app.
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Multicultural Health Awards
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Stay tuned for the announcement of the opening of the 2021 Multicultural Health Awards. The Multicultural Health Awards are held biennially to coincide with Multicultural Health Week in September.
The awards encourage best practice in multicultural health communication. The awards will be open to health staff and staff of Health funded organisations, including NGOs that produce multilingual health resources.
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NEWS AND RESOURCES - COVID-19
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TRANSLATED RESOURCES – COVID-19
Note: Additional languages for translated COVID-19 resources are currently being developed by NSW Health and Local Health Districts.
For future updates, please visit the NSW Health page or MHCS Publications page.
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COVID-19 Vaccine National Roll-out – Translated Resources
COVID-19 vaccines will be free and available to everyone in Australia including: citizens, permanent residents, temporary visa holders, refugees, people seeking asylum, and international students.
For translated videos, factsheets and social media tiles from the COVID-19 Vaccine National Roll-out Strategy, visit the Australian Department of Health’s resources page. SBS has released videos in more than 60 languages including AUSLAN to support the national government’s strategy, visit the COVID-19 portal..
Mental Health – In Language Videos
It is important to look after the mental health of your loved ones during and beyond the pandemic. Translated mental health support videos are available in 15 languages: Arabic, English, Farsi, Greek, Hindi, Hungarian, Italian, Khmer, Korean, Nepalese, Portuguese, Sinhalese, Spanish, Turkish, and Vietnamese.
Steps for Contact Tracing – Translated Videos
When someone gets COVID-19, NSW Health asks them where they have been in the last few days. Steps for Contact Tracing videos are available in 10 languages: Cantonese, Greek, English, Hindi, Japanese, Mandarin, Spanish, Thai, Urdu, and Vietnamese
How to Wear a Mask – Multilingual Videos
Video guides on how to correctly wear a mask are now available in 42 languages: Arabic, Amharic, Assyrian, Bangla, Burmese, Cantonese, Croatian, Dari, Dinka, English, Fijian-Hindi, Filipino, French, Greek, Gujarati, Hazaragi, Hindi, Hungarian, Italian, Karen, Khmer, Korean, Lao, Macedonian, Mandarin, Mongolian, Nepali, Portuguese, Punjabi, Rohingya, Russian, Samoan, Serbian, Somali, Spanish, Swahili, Tamil, Thai, Tibetan, Turkish, Urdu, and Vietnamese.
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NEWS AND RESOURCES - Health Translations
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Carer Support Information Posters
Multilingual posters from South Eastern Sydney Local Health District provide information on support services that are available to people who have caring responsibilities for family members or friends. Available in 10 languages: Arabic, Bengali, Chinese Traditional, English, Greek, Indonesian, Macedonian, Nepalese, Portuguese, and Spanish.
The Australian Guide to Healthy Eating
Translated information sheets produced by South Western Sydney Local Health District, Western Sydney Local Health District and Sydney Local Health District provide information on the five food groups and recommended serves each day for adults and children. Available in 12 languages: Arabic, Chinese Simplified, Dari, English, Filipino, Hindi, Khmer, Korean, Punjabi, Tamil, Turkish, and Vietnamese.
Learn the signs of stroke
In language information on the Stroke Foundation’s F.A.S.T. (Face. Arms. Speech. Time) Consumer Awareness and Education Project’s website aims to increase awareness of stroke and the signs of stroke nationally with a focus on targeted priority populations. Available in 11 languages: Arabic, Chinese Simplified, Chinese Traditional, English, Greek, Hindi, Italian, Korean, Macedonian, Turkish, and Vietnamese.
Breastfeeding tips for new mothers
Translated factsheets from South Eastern Sydney Local Health District, cover the basics of breastfeeding, support services, and explains the normal breast changes. Available in 6 languages: Bengali, English, Indonesian, Mongolian, Nepalese, and Thai.
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Training Opportunities and Professional Development
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Cox. J. et al. (2020) Cultural Humility: A Proposed Model for a Continuing Professional Development Program, Psychology, Pharmacy
FECCA (2021) FECCA welcomes COVID-19 vaccination announcement for CALD communities and visa holders, FECCA
Tabatabaei-Jafari, H. et al.(2020) The association between living in socially fragmented neighbourhoods and psychological distress among immigrant and non-immigrant people aged 45 and over in NSW, Australia Australian New Zealand Journal of Psychiatry
Wild, A. et al. (2021) Communicating COVID-19 health information to culturally and linguistically diverse communities: insights from a participatory research collaboration Public Health Research & Practice
UNSW, UTS, MHCS, (2021) Enhancing and supporting the COVID-19 vaccination program - focusing on Culturally and Linguistically Diverse Communities, School of Population Health, UNSW Medicine & Health
Woodland, L. et al. (2021) A framework for preferred practices in conducting culturally competent health research in a multicultural society Health Research Policy and Systems
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Welcome to this edition of the Polyglot quarterly newsletter. We are constantly working on making your news as targeted and relevant as possible. If you have any questions or suggestions for future topics or campaigns, please send us your feedback and comments through email at:
seslhd-mhcs@health.nsw.gov.au
If you would like to subscribe or unsubscribe, please let us know by visiting our website.
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NSW Multicultural Health Communication Service
Level 3, 349 Crown St. Surry Hills NSW 2010
Website: http://www.mhcs.health.nsw.gov.au/
Email: seslhd-mhcs@health.nsw.gov.au
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