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Spring Issue 2022

MHCS FEATURED NEWS

Photo credit: Teniola Komolafe

Welcome to the Spring edition of Polyglot. The NSW Multicultural Health Communication Service (MHCS) is excited to share information, events, and other opportunities to improve the health and wellbeing of culturally and linguistically diverse communities in 2022.

MHCS Translation Services Update – End of Year Closure

As the end of year approaches, a gentle reminder that the MHCS translation services will be closed to new work requests from 12 December 2022 to mid-January 2023.

Winners announced for the Multicultural Health Communication Awards 2022

Photo credit: Teniola Komolafe

The winners of the Multicultural Health Communication Awards were announced by Ms Susan Pearce, Secretary, NSW Health on Monday 21 November at the NSW State Library. The Awards were established in 2003 by NSW Multicultural Health Communication Service to recognise excellence in multilingual health communication across NSW Health.

The 2022 winners are:

Keeping People Healthy Category
Western Sydney Local Health District Westmead Women’s and Newborn Health Multicultural Support Pages and Resources – Empowering Women for Better Health Outcomes

Transforming Patient Experience Category
South Eastern Sydney Local Health DistrictUsing WeChat and LINE to Reach Vulnerable Populations

Pandemic Response – COVID-19 Category
South Western Sydney Local Health District –  COVID-19 CALD Communications from Strategic Communications & Media

Staff Member of the Year Category
Western Sydney Local Health District – Ms Nelma Galas

Consumer / Community Representative of the Year Category
Cancer Institute NSW – Ms Nyan Thit Tieu and South Eastern Sydney Local Health District – Ms Masuda Khan

Find out more about the awards at the website.

NSW Premier’s Multicultural Communication Awards – Business Campaign of the Year

In September, MHCS was honoured to jointly receive the Premier's Multicultural Communication Awards 2022 – Business Campaign of the Year alongside the NSW Department of Customer Service, NSW Ministry of Health, UM/IDENTITY, and Etcom.

We are grateful to our colleagues for the collective work behind the ‘Let’s Do This’ COVID-19 vaccination campaign. Find out more about the winners and finalists at Multicultural NSW.

Multicultural Health Services and Cancer Services Forum

In October, the Cancer Institute NSW held the Multicultural Health Services and Cancer Services Forum to address equitable cancer outcomes for people from culturally and linguistically diverse backgrounds in NSW.

Key presentations were delivered by expert speakers from cancer services and multicultural health services.

As part of this line-up, MHCS Director Lisa Woodlan presented a workshop on culturally responsive and safe care in cancer services.

Engaging with Multicultural Communities – Australasian Medical Writers Association

MHCS Deputy Director Jesusa Helaratne presented at the landmark conference of the Australasian Medical Writers Association to celebrate their 40 year anniversary. The MHCS presentation focused on engaging culturally and linguistically diverse communities including key initiatives during the COVID-19 response.

 

 

NEWS AND RESOURCES - COVID-19

Cancer Screening Saves Lives

This year’s Multicultural Health Week theme – Cancer Screening Saves Lives raised significant awareness of three national screening programs (breast, cervical, and bowel cancer screening) and how to access screening services and programs. Find multilingual resources at the Multicultural Health Week website supported by MHCS and Cancer Institute NSW.

"A breast cancer survivor is working to create a supportive environment." Watch this story from the Sisters' Cancer Support Group supported by the Illawarra Shoalhaven Local Health District for Multicultural Health Week and Breast Cancer Awareness Month.

Translated mental and maternal health resources for refugee communities

The Translated Resources for Refugee Communities project aims to increase health literacy of people from refugee, refugee-like and asylum seeker backgrounds across New South Wales. The project is being led by MHCS with partners NSW Refugee Health Service and Settlement Services International, and is funded by the Ministry of Health through the Refugee Health Flexible Funding Pool.

Currently five resources have been translated through the project into up to 21 languages spoken by refugee communities. The resources provide practical information on maternal and mental health. Find the resources on the MHCS website.

Transcultural Mental Health Line – Support in your language

The Transcultural Mental Health Line is focused on supporting people from culturally and linguistically diverse communities to get the help they need, with a specialist team of health care professionals who speak their language and understand their mental health concern from shared cultural perspectives.

The service provides brief over-the-phone and telehealth support for callers, including in-language information and support for carers and family members of a person with a mental health concern.

Transcultural Mental Health Line: 1800 648 911

The Line operates Monday to Friday between 9:00 am and 4:30 pm.

For translated resources, visit the Transcultural Mental Health Line website page.

Multilingual COVID-19 Resources

Recently translated resources about self-isolation, vaccination, and anti-viral medicines are available in multiple languages at NSW Health and the Australian Department of Health.

NEWS AND RESOURCES - Health Translations


Get ready for mosquito season – Information in your language

As the weather warms up, keep up to date with how to avoid mosquito bites. Japanese encephalitis is a rare but serious illness caused by the Japanese encephalitis virus. It is spread to humans by infected mosquitoes.

The latest information on mosquitoes and bite prevention can be found here. If you live in an affected local government area, visit NSW Health for translated information about vaccination eligibility.

Get the facts – Monkeypox vaccine eligibility in NSW

Monkeypox is a viral infection that causes a rash. It is mainly spread by skin-to-skin contact with someone who has monkeypox. Most people recover within a few weeks.

Since May 2022, there has been a global increase in monkeypox cases reported from multiple countries where monkeypox is not usually seen. More people are now eligible in NSW for the monkeypox vaccine. Find more translated information at NSW Health.

A good night’s sleep practical guide is now available in emerging languages

During Mental Health Month in October, the Transcultural Mental Health Centre (TMHC) expanded its Practical Guide Series for new and emerging multicultural communities. The brochures provide practical information in a range of languages about: getting a good night’s sleep; problem solving; promoting wellbeing; and stress and stress management.

Stay well for end of year celebrations – Wok for Health

Would you like to mark special end-of-the-year celebrations with something cooked from the heart? The Wok for Health website provides a series of healthy, tasty and simple recipes, as well as tips to support your healthy lifestyle.

Wok for Health recipes have been developed with young people for young people. Wok for Health is brought to you by Chinese Australian Services Society (CASS), supported by South Eastern Sydney Local Health District Heath Promotion Service and MHCS, with grant funding from the Public Health and Chronic Disease Program, National Women’s Health Strategy and National Men’s Health Strategy, Australian Government Department of Health and Aged Care. Visit the website.

Attitudes towards the ‘Shisha No Thanks’ campaign video: Content analysis of Facebook comments

A new study has looked at the response to the 'Shisha No Thanks' campaign video by analysing Facebook comments. As part of the overall evaluation of the project, 9.1% of comments expressed a clear acceptance of the campaign message, with 2.8% of comments indicating a step towards a behavioural change to stop smoking shisha.

On the other hand, 22.9% of comments rejected the campaign message, with the majority of those being people laughing at the campaign video or expressing pro-shisha sentiments. This is one of the first studies to provide insights into how messages that raise awareness of the harms of shisha use are processed by people on social media.

Do you know what you’re vaping? Multilingual toolkit

NSW Health has developed a Vaping Toolkit to increase awareness of the harms of vaping amongst young people, parents, teachers and schools and health professionals. The resources educate young people that vaping is not safe. Vapes can contain harmful chemicals and can be addictive due to high levels of nicotine.

There are new multilingual resources for parents and carers of young people aged 14 to 17 years of age. The Vaping Toolkit translated resources include factsheets, social media tiles, and a poster. Access the toolkit here.

Grants, Training Opportunities and Professional Development

28 Nov 2022 - 14 Feb 2023: Cancer Institute NSW Cancer Screening and Prevention and Cancer Control Grants 2022 – now open.

Grants are for projects focused on two priority areas: 
- Priority 1: Multicultural community education
- Priority 2: Improve equity of outcomes for people affected by cancer from culturally and linguistically diverse backgrounds

Applications must be submitted by 5:00pm on Tuesday, 14 February 2023. Please refer to the Application Guidelines and Frequently Asked Questions webpage.

6 Dec 2022: Sleep Impairment in Survivors of Torture and Refugee Trauma: From Research to Clinical Implications and Treatment. This webinar hosted by STARTTS NSW will present research on the relationship between sleep disturbance and mental health in refugees, as well as providing a review of the available treatments for sleep disturbances and nightmares for refugees. Register here.

6 Dec 2022: Using the Language Inclusion Index (LI-Index) for inclusive engagement. The Multilingualism Research Centre - Macquarie University will launch a new evidence based tool to support organisations to be more language inclusive. Register here.

7 Dec 2022: CALD Communities in the regions. The NSW Department of Customer Service are hosting a Culturally and Linguistically Diverse (CALD) Community of Practice webinar focused on best practices to engage CALD communities in regional NSW. Register here.

8 Dec 2022: MYAN Meeting: A youth lens on regional settlement. MYAN NSW are hosting a webinar to learn about opportunities to collaborate with regional service providers and young people. Register here.

Publications

 

Welcome to this edition of the Polyglot quarterly newsletter. We are constantly working on making your news as targeted and relevant as possible. If you have any questions or suggestions for future topics or campaigns, please send us your feedback and comments through email at:
SESLHD-MHCSNEWS@health.nsw.gov.au

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NSW Multicultural Health Communication Service
Level 3, 349 Crown St. Surry Hills NSW 2010
Website: http://www.mhcs.health.nsw.gov.au/
Email: SESLHD-MHCSNEWS@health.nsw.gov.au


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