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Staying Healthy In Winter – Information In Your Language
We encourage everyone aged 6 months and over to get a flu shot as soon as possible. It is the best way to help reduce the risk of getting seriously ill this winter. If you’re due for a COVID-19 booster, ensure you are protected from both diseases by getting your vaccines together.
Multilingual factsheets, posters, audio-playlists, videos, and social tiles are available for families, communities, and workplaces to share at the NSW Health website.
If you’re at a higher risk of severe illness, you may be eligible for antiviral medicines to treat COVID-19 or flu. Listen to information about antiviral medicines and hygiene behaviours in your language.
Did you know? Sydney Local Health District offers Staying Healthy in Winter community education sessions. Cultural Support Workers can deliver a single session in-language for the Arabic, Cantonese, Bengali, Greek, Italian, Macedonian, Mandarin, Nepali, Portuguese, Spanish, Urdu and Vietnamese-speaking communities.
To arrange a session for your community or to find out more, contact their team.
Carbon Monoxide Poisoning Toolkit – Multilingual Resources
On cold days and nights, NSW Health is reminding people to never use outdoor heaters or BBQs inside their home. They make carbon monoxide, a poisonous gas, which you can’t see, taste or smell. This gas can kill quickly without warning. Leave outdoor heaters, barbeques, and charcoal outside.
If you think you may have carbon monoxide poisoning, call the Poisons Information Centre on 13 11 26. In an emergency, dial triple zero (000) for an ambulance.
For posters, factsheets, and banners in your language, visit the NSW Health website.
Isolated Patients Travel And Accommodation Scheme (IPTAAS) – Multilingual Information
Do you travel far from home for special medical care? You can claim financial assistance from the Isolated Patients Travel and Accommodation Scheme (IPTAAS), for travel and accommodation costs if you travel more than 100km one way, or 200km in a week. Resources are available in multiple languages at the IPTAAS website.
Concerned About Your Health Care? Interpreters Are Available
The Health Care Complaints Commission (HCCC) is an independent agency that acts to protect public health and safety by assessing, resolving, investigating and prosecuting complaints about health care providers. If you are concerned about the health care that was provided to you, it is a good idea to first discuss your concerns with the health care provider directly to see whether they can work with you to resolve your concerns. .
If you are thinking of making a complaint to the Commission, you might like to first contact the Commission’s Enquiry Service toll free on 1800 043 159 or 9219 7444 to discuss your concerns prior to lodging your written complaint.
If you need an interpreter, please contact the Translating and Interpreting Service (TIS) National on 131 450 and ask to be connected to the HealthCare Complaints Commission.
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